Overview

Supply chain management is a deep and technical subject. Most books on supply chains offer either simplistic formulas for success, in which a single solution fits every problem, or the kind of detailed analysis that only a practitioner could love. This book is my attempt to provide the balanced overview you need, giving you enough information to make intelligent decisions

without dragging you into a morass of detail.

Think of it as your playbook for the new competition. The book is organized into five parts of three chapters. Part I lays out the business challenge, Part II describes the tools you need to meet this challenge, and the remaining parts explain supply chain management at three levels: operations, planning, and design.

These last three parts all have the same structure, with one chapter each on demand, supply, and performance. This common structure provides a unique nine-chapter matrix for understanding and solving supply chain problems. At the back of the book, you'll find sources for the facts cited in the text, some suggested readings, and a glossary of common terms. 

Table of Contents

Chapter 1. The New Competition - The Thrill of Victory - The Agony of Defeat - A High Stakes Game - The New Competition Chapter 2. The Rules of the Game Facilities and Links - Demand, Supply, and Cash - Distribution and Procurement - Complexity and Variability Chapter 3. Winning as a Team JIT Supply Programs Retail Replenishment Programs - The Problem with Programs - Insights from Game Theory - Winning Through Collaboration Part II. Solutions Chapter 4. Supply Chains as Systems Business Cybernetics A Rogues Gallery of Relations - The Dynamics of Delay Feedback and Stability Chapter 5. Modelling the Supply Chain - The Case for Models Conceptual Models Mathematical Models Simulation Models Combining Models Chapter 6. Supply Chain Software - The Manufacturing Platform Advanced Planning Systems Supply Chain Applications Implicit Business Models Internet-Based Systems Part III. Operations Chapter 7. Meeting Demand Communicating Demand Processing an Order Assembling the Goods Shipping the Order Collecting the Cash Accelerating Fulfilment Chapter 8. Maintaining Supply Triggering Replenishment - Determining Order Quantity Maintaining Safety Stock Streamlining Replenishment Chapter 9. Measuring Performance Measuring Time Measuring Cost Measuring Efficiency - Measuring Effectiveness Part IV. Planning Chapter 10. Forecasting Demand Projecting Trends Aggregating Demand Analysing the Future Integrating Forecasts Chapter 11. Scheduling Supply Planning with ERP Optimizing with APS Validating with Simulators Integrating Schedules Chapter 12. Improving Performance Setting Objectives Avoiding Conflicts Aligning Incentives Improving Planning Part V. Design Chapter 13. Mastering Demand Knowing the Customer Analysing the Product Shaping Demand Stabilizing Demand Chapter 14. Designing the Chain - Choosing a Strategy Exploring Your Options Designing the Chain Chapter 15. Maximizing Performance Increasing Velocity Pooling Risk - Designing for Supply Postponing Differentiation

Review from Venkadesh Narayanan, Principal Consultant, Fhyzics