Overview

This reference manual is designed to help those interested in passing the ASQ's certification exam for Six Sigma Green Belts and others who want a handy reference to the appropriate materials needed to conduct successful Green Belt projects. It is a reference handbook on running projects for those who are already knowledgeable about process improvement and

variation reduction. The primary layout of the handbook follows the ASQ Body of Knowledge (BoK) for the Certified Six Sigma Green Belt (CSSGB) updated in 2015. The authors were involved with the first edition handbook, and have utilized first edition user comments, numerous Six Sigma practitioners, and their own personal knowledge gained through helping others prepare for exams to bring together a handbook that they hope will be very beneficial to anyone seeking to pass the ASQ or other Green Belt exams.

In addition to the primary text, the authors have added a number of new appendixes, an expanded acronym list (both print and electronic), new practice exam questions, and other additional materials to the CD-ROM. Of special note on the CD-ROM are introductory Lean video clips from the Gemba Academy that should be very useful in understanding applications of lean to your organization. The videos are from each of the groupings that Gemba Academy uses in their business. Another new feature of this handbook is the offer from PQ Systems, Inc., that anyone who purchases this book can receive a free copy of the Quality Gamebox software. The CD-ROM has been expanded into two disks, and a layout diagram is available in Appendix R. Given that this is an electronic format, you are encouraged to search the files for any number of forms, examples, templates, videos, and other useful tidbits that can help in running projects and preparing for the exam.

Table of Contents

Six Sigma and Organizational Goals - Lean Principles in the Organization - Design for Six Sigma (DFSS) in the Organization - Process Management for Projects - Project Management Basics - Management and Planning Tools - Business Results for Projects - Team Dynamics and Performance - Commonly Used Define Phase Tools - Process Analysis and Documentation - Probability and Statistics - Probability Distributions - Measurement System Analysis - Process Capability and Performance - Exploratory Data Analysis - Hypothesis Testing - Design of Experiments (DOE) - Statistical Process Control (SPC) - Implement and Validate Solutions - Control Plan

Review from Venkadesh Narayanan, Principal Consultant, Fhyzics