Shailesh J. Mehta School of Management is a public business school and part of Indian Institute of Technology Bombay. SJMSOM was established in 1995.

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Program: Perceptions in Supply Chain Management

SCM is of course, the management of flow of goods from supplier to transporter to production department to sales and eventually to customer.

The objective of SCM is to reduce overall costs by introducing effective coordination and cooperation across echelons. Several sophisticated analytical tools and optimization software solutions exist in the marketplace and academic journals to help organizations meet this objective. However, this research submits that each department lives in its own Departmental Thought World (DTW) and views reality differently, and accordingly the managers input biased data into tools/models, thereby rendering the tools useless.

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